Uncategorized

Feedback – ‘yes – but’ or ‘yes – and’?
Feedback – ‘yes – but’ or ‘yes – and’? 1024 599 Esther Waterhouse

Have you ever had feedback that started with what you did well, before moving onto what youdid less well, before finishing with a positive? Or perhaps just what you did…

read more
‘Content free’ training
‘Content free’ training 1024 683 Esther Waterhouse

Most communication skills training for health care professionals is framed around scenarios thatthe participants would be expected to meet in their professional lives. This often takes the formof role plays…

read more
  • 1
  • 2